1. What information we collect
We collect information you give us, information collected through technology, information from third parties, and information on our social media pages.
2. How we use your information
We use it to open your account, service your orders, improve our products, personalise your experience, respond to your enquiries, carry out research and analytics, run promotions and, with your consent, for advertising and marketing. Where we rely on your consent, you can withdraw it at any time.
3. How long we keep it
We only keep your information for as long as necessary for these purposes, or as required to meet legal or contractual obligations, after which it is deleted.
4. Sharing with third parties
We may share information with contractors and service providers who help us — for example to process your purchase, provide hosting, or improve our communications — when required by law, to protect against fraud, or as part of a business sale or reorganisation. Aggregate data we share is never linked to you personally.
5. Your choices
You can opt out of marketing emails using the link in any email, control location access in your device or browser settings, and ask to be removed from postal marketing by calling 00 44 (0) 20 8798 0365 or emailing contact@dermareform.com.
6. How we secure your information
Our sites use encryption, firewalls and other reasonable technical, administrative and physical measures, and we regularly monitor our systems. No system is ever 100% secure.
7. Your rights
8. Changes to this policy
We may update this policy at any time and will update the effective date when we do, so please review it periodically.
9. Contact us
Call our UK Customer Service Department on 00 44 (0) 20 8798 0365, email contact@dermareform.com, or write to DermaReform, Basepoint Business Centre, The Old Rectory, Springhead Road, Northfleet DA11 8HN, UK — marked "Attn: Privacy Policy".